I can't get video when using firefox. I know it's a problem with firefox because I get video when using internet explorer or google chrome.
Plug-ins are updated. I can't figure out what's wrong. It started out of nowhere and I have no other problems.
Chosen solution
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
Flash Plugin - Keep it up to date and troubleshoot problems
Adobe Flash plugin has crashed - Prevent it from happening again
Flash 11.3 doesn't load video in Firefox
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!
All Replies (2)
Chosen Solution
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
Flash Plugin - Keep it up to date and troubleshoot problems
Adobe Flash plugin has crashed - Prevent it from happening again
Flash 11.3 doesn't load video in Firefox
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!
Updating realplayer solved the problem. I had gone into my add-ons and updated any plugins that needed updating but that didn't help. Then I went into realplayer itself and updated it. That did the trick. Thanks Tylerdowner.