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After saying Yes to Firefox update request, Firefox is gone. What now?

  • 2 replies
  • 3 have this problem
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  • Last reply by AliceWyman

gjames
gjames
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This morning Firfox displayed a message saying a security update was available. I clicked on the button to start the update and was then told that one of my add-in was not compatible. I acknoledeg the warning and initiated the update.

Firefox closed down, and then nothing. No download, no update, and no more Firefox! The firefox icons are still there, but the program is gone.

What do I do now?

This morning Firfox displayed a message saying a security update was available. I clicked on the button to start the update and was then told that one of my add-in was not compatible. I acknoledeg the warning and initiated the update. Firefox closed down, and then nothing. No download, no update, and no more Firefox! The firefox icons are still there, but the program is gone. What do I do now?

All Replies (2)

philipp
philipp
  • Moderator
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hello, can you try manually downloading the current firefox setup & install it over your current (still existing?) installation? getfirefox.com

AliceWyman
AliceWyman
  • Moderator
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Try restarting the computer as a first step. If it doesn't help, see

For other possible solutions, see http://kb.mozillazine.org/Browser_will_not_start_up#Startup_issues_after_a_Software_Update