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Crash ID: bp-be3c82f6-b3dd-4169-bcf1-38bf52120219

  • 1 reply
  • 5 have this problem
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  • Last reply by John99

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When I click on the application the crash report comes up, it says it will send a report to firefox, and ask if i would like to restart firefox or close it. I click restart and the same crash report comes up. I do that several times and the same thing happens. Whats wrong with Mozilla?

When I click on the application the crash report comes up, it says it will send a report to firefox, and ask if i would like to restart firefox or close it. I click restart and the same crash report comes up. I do that several times and the same thing happens. Whats wrong with Mozilla?

All Replies (1)

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Hi cwhite618, The current version is 10.
Sorry the reports do help, but it is only rarely you will be contacted directly.

It appears you are only using Firefox 9 the current version is 10 so it may help to update. Use another browser if necessary to download the Firefox install file.


your Crash report for CrashID be3c82f6-b3dd-4169-bcf1-38bf52120219

  • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
  • related bug 716386