Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have updated Flash Player but it still will not play videos etc. Any clues what i have to do?

erichart
erichart

I suddenly have troublewith playing videos on Firefox - and have uninstalled and reinstalled but still it will not work.

Any clues what else i need to do?

I suddenly have troublewith playing videos on Firefox - and have uninstalled and reinstalled but still it will not work. Any clues what else i need to do?

All Replies (1)

the-edmeister
the-edmeister

Which version of Flash did you reinstall?
IE uses the ActiveX version, where other browsers need the Plugin version of Flash.

Here's the "drill" for installing Flash for Firefox.

1.Download the Flash Plugin version setup file from here:
Adobe Flash - 32-bit Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm