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Firefox crashes

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Mozilla,

I can open Firefox and it reaches home. But for the last week, it keeps freezing after just a few seconds. I have already defragmented my hard drive and reinstalled Firefox 9. I've checked Adobe and my security too. I have no idea. Days before it froze, it kept asking if it could open or if it could download a driver.

If you have any ideas, thank you. Benjamin

Mozilla, I can open Firefox and it reaches home. But for the last week, it keeps freezing after just a few seconds. I have already defragmented my hard drive and reinstalled Firefox 9. I've checked Adobe and my security too. I have no idea. Days before it froze, it kept asking if it could open or if it could download a driver. If you have any ideas, thank you. Benjamin

Chosen solution

If the problem is not occur on safemode then maybe one of your extension is culprit for your issue

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All Replies (3)

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Everything has been updated. I will try safe-mode and see what it does.

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Chosen Solution

If the problem is not occur on safemode then maybe one of your extension is culprit for your issue