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Bad sound and video quality

  • 2 replies
  • 18 have this problem
  • 105 views
  • Last reply by fscekt
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Just today I;m having trouble with audio quality on youtube and other video sites (and stuttery video on a NBC clip) . It's crackly and comes in and out, almost like a blown speaker or a slow connection. Sound works fine on same videos on Safari.

Just today I;m having trouble with audio quality on youtube and other video sites (and stuttery video on a NBC clip) . It's crackly and comes in and out, almost like a blown speaker or a slow connection. Sound works fine on same videos on Safari.

All Replies (2)

upgrade your browser to Firefox 8 and check

I did upgrade a few nights ago. It had been working but now it's back to doing the same again. Videos working in Safari not in Firefox