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attachments can not be opened by receiving party

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by cowboys9_5

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when i send an attachment with an email, the other party cannot open the attachment

when i send an attachment with an email, the other party cannot open the attachment

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I have had this problem before. Some things just can't be used by other browsers. Apparently, Firefox could not open this attachment so I went back to IE and tried it and it worked. So, it's just a matter of a certain browser not being able to identify with certain attachments, in my opinion. Hoped this helped you.