Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot find at market (galaxy tab)

michaelfulton
michaelfulton
more options

I checked my account through web marketplace and the device name seems fine (Samsung Galaxy P-1000). When I try to install through web marketplace, it says my device is not compatible.

Clicking the installation link at mozilla.com shows the requested item cannot be found.

I had no problem installing and using it when I was using froyo. this problem arise after I update to gingerbread (no problem installing other apps)

Only firefox beta shows up at search result.

I checked my account through web marketplace and the device name seems fine (Samsung Galaxy P-1000). When I try to install through web marketplace, it says my device is not compatible. Clicking the installation link at mozilla.com shows the requested item cannot be found. I had no problem installing and using it when I was using froyo. this problem arise after I update to gingerbread (no problem installing other apps) Only firefox beta shows up at search result.

Chosen solution

If your hardware is compatible but you can't find Firefox in the Android Market, you can also download it to your device using the "directly from our FTP server" link on this page: https://wiki.mozilla.org/Mobile/Platforms/Android

I don't know why the Market does not think Firefox is compatible with your device. We'll look into this and try to fix it.

Did you receive an official Gingerbread update from Samsung, or are you using an unofficial Android ROM?

Read this answer in context 👍 1

All Replies (3)

Matt Brubeck
Matt Brubeck
more options

Chosen Solution

If your hardware is compatible but you can't find Firefox in the Android Market, you can also download it to your device using the "directly from our FTP server" link on this page: https://wiki.mozilla.org/Mobile/Platforms/Android

I don't know why the Market does not think Firefox is compatible with your device. We'll look into this and try to fix it.

Did you receive an official Gingerbread update from Samsung, or are you using an unofficial Android ROM?

michaelfulton
michaelfulton Question owner
more options

Thanks for your reply and the direct link given.

I did not receive official update from Samsung. Instead, I update through this rom http://forum.xda-developers.com/showthread.php?t=1073854

michaelfulton
michaelfulton Question owner
more options

recently performed search at market and managed to install firefox successfully.