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Firefox won't even open after using for 2 years

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  • 1 has this problem
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  • Last reply by pdimoff

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I love mozilla, have been using it for 2 years when the other day in the morning then in the afternoon when I went to my laptop and clicked on the fox it said Firefox can't establish a connection to the server, I have internet access and can open explorer, but not mozilla. I have removed mozilla and reinstalled the program, but it still won't open. I am using McAfee for my protection and have windows 7 home premium.

I love mozilla, have been using it for 2 years when the other day in the morning then in the afternoon when I went to my laptop and clicked on the fox it said Firefox can't establish a connection to the server, I have internet access and can open explorer, but not mozilla. I have removed mozilla and reinstalled the program, but it still won't open. I am using McAfee for my protection and have windows 7 home premium.

All Replies (2)

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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:

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Thank You so much, I restored the default settings like you suggested and it worked....Thank You...