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Firefox web browser won't appear on my new computer despite me downloading it. Why?

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  • 2 have this problem
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  • Last reply by TonyE

I bought a Dell computer and downloaded firefox on 3 occassions. On my old computer it immediately loaded the firefox page. On my new computer it won't, and I don't know why.

I bought a Dell computer and downloaded firefox on 3 occassions. On my old computer it immediately loaded the firefox page. On my new computer it won't, and I don't know why.

All Replies (1)

After downloading the setup file did you run it to install Firefox?

If it has been installed do you get any error messages, either during the installation or when you try to start Firefox?

If Firefox has been installed, the Firefox won't start - find solutions article may help.