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Can't pick pop-up menu options on newest update

justinchowe

When using the browser on the newest update on the android app, I am unable to interact with pop up menus, such as when I want to change the options of a search, and I can't give websites access to my camera because the allow pop up button doesn't work, the only thing I can do is tap off to the side of the menu to make it go away. The only fix to this I found was installing an older version of Firefox, ver 150.2 specifically.

When using the browser on the newest update on the android app, I am unable to interact with pop up menus, such as when I want to change the options of a search, and I can't give websites access to my camera because the allow pop up button doesn't work, the only thing I can do is tap off to the side of the menu to make it go away. The only fix to this I found was installing an older version of Firefox, ver 150.2 specifically.

All Replies (2)

If the newest update made the pop-up menus unresponsive, try restarting the app/device first and check for another update. If it still happens, clearing the app cache or reinstalling the app can help. If possible, mention which app/device you’re using and whether the menu appears but simply won’t let you select an option. That will help narrow down the issue.

📱🔧⚙🖱✨

I started by restarting my phone, I have cleared the cache and all other browsing data, and I uninstalled and reinstalled the app after checking for further updates. None of those solutions worked. The menus appear, but no matter how many times I try to select an option nothing happens the menu just doesn't interact. The only fix I found to work was simply going back to an older version of the app. My phone is a Galaxy A53 5G, I was using the Firefox Fast & Private Browser App from the google play store.

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