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VPN Availability

Tigereye replied
Tigereye

I bought two new computers, and installed Firefox on both. Oddly, the Dell computer has Ff VPN; the ASUS does not? They are used in the same household, same location--wonder why only one computer has the Ff VPN, fearing it is something I may have set up incorrectly. Thanks.

I bought two new computers, and installed Firefox on both. Oddly, the Dell computer has Ff VPN; the ASUS does not? They are used in the same household, same location--wonder why only one computer has the Ff VPN, fearing it is something I may have set up incorrectly. Thanks.

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Chosen Solution

Hi,

I don't think you could influence it. Users selected in the rollout are just selected randomly (from what I understand).

If you want to dig into this, open the about:studies page on the PC where the VPN is not active and share the VPN-related active studies you see there.

Thanks, Denys--kind regards/tgr

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