Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It keeps saying download was interrupted- and yes I shutdown my phone and then opened it?

  • 1 reply
  • 0 have this problem
  • 43 views
  • Last reply by Kiki

hititsquare
hititsquare

It keeps saying download was interrupted- and yes I shutdown And reopened my phone

It keeps saying download was interrupted- and yes I shutdown And reopened my phone

All Replies (1)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Administrator
  • Moderator
Mozilla Staff

Hi there,

It's possible that you shutdown your phone when the download is still in progress. Have you tried to restart the download?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.