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PROBLEM WITH ACCESS TO PRIMARY EMAIL ADRESS

john.repton

I NO LONGER HAVE ACCESS TO MY PRIMARY EMAIL ADDRESS ON MY FIRFOX ACCOUNT . HOW CAN I CHANGE THIS TO MY NEW EMAIL ADDRESS? WHICH IS [email address]

I NO LONGER HAVE ACCESS TO MY PRIMARY EMAIL ADDRESS ON MY FIRFOX ACCOUNT . HOW CAN I CHANGE THIS TO MY NEW EMAIL ADDRESS? WHICH IS [email address]

Modified by Paul

All Replies (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

I am going to remove your email address from your question for your privacy and security as this is an open forum.