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cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

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  • Last reply by Paul

dkmozilla
dkmozilla
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cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, recover codes, phone. but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

All Replies (2)

dkmozilla
dkmozilla Question owner
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apologies for use of the word "idiot"--but this is EXTREMELY exasperating.

Paul
Paul
  • Top 10 Contributor
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Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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