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I’m having trouble verifying my Mozilla account

Firefox Account management
Kiki replied
Leo
Leo

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the Network tab under web developer tools.

All Replies (2)

Leo
Leo Question owner

None of the issues described here match the one I'm experiencing: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

Kiki
Kiki
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Mozilla Staff

Chosen Solution

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.