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Move to Trash option has disappeared

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  • 0 have this problem
  • 25 views
  • Last reply by Wayne Mery

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When I select Tools > Account Settings > Click on Server Settings (left pane) and then scroll down to When I delete a message, the Move to this folder option DOES NOT contain the "Trash" option. This option is missing. And yet the Trash folder is is in the list of folders (boxes) below the email address that is displayed. How can I get the trash folder back in the "Move to this folder" option?

When I select Tools > Account Settings > Click on Server Settings (left pane) and then scroll down to When I delete a message, the Move to this folder option DOES NOT contain the "Trash" option. This option is missing. And yet the Trash folder is is in the list of folders (boxes) below the email address that is displayed. How can I get the trash folder back in the "Move to this folder" option?

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If you are referring to a POP account, I don't think the option exists. If this is an IMAP account, please post as screenshot of your server settings pane so it can be investigated. Thank you.

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Correct, for pop accounts there is no such choice.

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