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cannot reply to emails

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Hi,I have 4 email address & my Default Email is ismda3@westvic.com.au(on SMTP) Regardless which email I TRY to REply to.I receive the Samr Message See attachment I am getting very desperate Thanks Darryl

Hi,I have 4 email address & my Default Email is ismda3@westvic.com.au(on SMTP) Regardless which email I TRY to REply to.I receive the Samr Message See attachment I am getting very desperate Thanks Darryl
Attached screenshots

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Hi David,I HOPE I have taken the screen shots you requested & how do I add more SEcurity as you suggested

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All Replies (12)

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Seems that your outgoing server connects to an IMAP server instead of a SMTP Server. Check the port number, should bei 465 or 587.

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Hi ggbsde, thank you for your kind assistance I do not know if & where to check to see if the outgoing server connects to IMAP or POP On dasmit@westvic.com.au I changed the port to 465 which made no difference I also Changed the Default Server settings to 465 & made no difference I attached 2 attachments of the dasmit@westvic.com.au PLEASE HELP

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First, how many SMTP servers do you have? Seeing a screenshot of each of them may help, as it is not uncommon to accidentally use the same server for more than one account.

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Hi David,thank you for your kind assistance I only have 1 SMTP Server To Try & explain it to you I have been with Westvic.com.au & a few years ago,Aussiebroadband.com.au took over Westvic.com.au It is 1 & the same Company & My Emails I prefer to stick with Westvic My passwords Are Correct,as I can log in web mail & On each of my 4 mails,I can Log into My Problem started when A Spammer ( I think through a Government site) Got my Email address dasmit@westvic.com.au & Also my Common Password) They tried to Blackmail me,for which I did not respond All My Emails & Internet are Totally protected through ESET Do to that many Spams per day,It was really annoying me,So I rang up Westvic & Had another Email addess ismda3@westvic.com.au with the Idea,I would Notify all of my change of email address & Then Delete dasmit@westvic.com.au in approximately 30 days But for some reason,I cannot reply to any Emails for eg;I attached a copy of my Email settings outgoing for dasmit@westvic.com.au for which will not send,as you will see in the attachments It is EXTREMELY ANNOYING NOT BEING ABLE TO REPLY for A LOt of Reasons Your Help would be much appreciated if you can help,I am reasonable sure it is in the account Settings I hope I have suppied you enough Thanking you Darryl

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They may not help, but please - post screenshot of account pane (highlight account on main pane, rightclick, select settings - and do screenshot there. - While there, click the 'Edit SMTP Server' at bottom of that pand - and do another screenshot - then click 'cancel' - now click the 'Outgoing Servers (SMTP)' in left column- and do a third screenshot. Those three may be helpful. Thank you

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Hi David,Thank you,I hope the secreen shots are sufficient

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I don't know all your problems because you are not giving me the screenshots i've requested. However, I did notice on your SMTP screenshot (the only good one that I requested), username must be the email address in full. I also think you need some security on the account. Please try again on the account pane and the list of SMTP server. To repeat - highlight account on main pane - rightclick and select 'settings' - do screenshot of next viewed pane, including the lower part that shows link to SMTP server

Now, for next screenshot, - click hambirger menu in upper right - click 'account setting' - scroll down left side to 'outgoing servers (SMTP) and click it - do screenshot of next pane - this is a list of SMTP servers

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Hi David,I HOPE I have taken the screen shots you requested & how do I add more SEcurity as you suggested

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Please follow my instructions. Ypu sent two copies of the 'server settings' and one of the encryption settings. To repeat: - highlight account on main pane - rightclick - click 'select' on that menu - do screenshot (This should be on a pane showing link to SMTP server at bottom)

For next screenshot'- - click hamburger menu in upper right - rightclick - click 'account settings' - look down left side for 'Outgoing Servers (SMTP) and click - do screenshot of list of SMTP servers

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Hi David,Sorry for the Time Delay,I had A computer Expert Come down & it took him 2-25hrs to rectify But I Have One More Question When I Type out a email or reply to a email ,all the Letters are Under Lined with a RED under lining How can I Remove the RED under lining??? Thanks Darryl

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I believe it only means the address is not in your address book.

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Hi David Sorry,you are 100% wrong,it makes no difference I just sent a email for which was in my address book & all Letters were under lined with red Darryl

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