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Failed to check for update

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by Paul

Bryan
Bryan
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Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Help -> About "Failed to check for updates." This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using NordVPN as its "Web Protection" has been reported to cause issues with updating?

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.