Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message rule to forward strips remote content

  • 6 replies
  • 0 have this problem
  • 11 views
  • Last reply by mentalic

more options

When forwarding a message with a rule TB 115.6.1 strips the remote content. I do not see a method to include remote content in the message filter settings. Message rule is not picking up on the inbox remote content settings for this sender for which some of the remote content is allowed. When I view the sent folder message, its stripped of remote content and does not produce the yellow protect your privacy banner. I'm new to TB, 115.6.1 is my first install. Been Outlook user for decades.

When forwarding a message with a rule TB 115.6.1 strips the remote content. I do not see a method to include remote content in the message filter settings. Message rule is not picking up on the inbox remote content settings for this sender for which some of the remote content is allowed. When I view the sent folder message, its stripped of remote content and does not produce the yellow protect your privacy banner. I'm new to TB, 115.6.1 is my first install. Been Outlook user for decades.

All Replies (6)

more options

I respect that you have the remote content allowed set, but your recipient may not. Anyway, that's my perception of the issue and possibly why the remote content isn't being transmitted.

Helpful?

more options

Same receiving client in use that worked with Outlook forwards. TB sent folder message looks just like what the receiver of the forward sees, message has been stripped with no option to view remote content.

Helpful?

more options

Maybe the remote content is some non-standard attachment format. Can you share a sample email?

Helpful?

more options

Its just post office informed delivery scanned pictures of daily mail. I have exceptions set for https://informeddelivery.usps.com and https://www.usps.com. The exceptions work perfectly for the inbox but apparently the message forward rule happens before the exceptions?

Helpful?

more options

Exceptions are for display only. Exceptions will never impact forwarding.

Helpful?

more options

When tested exceptions do affect manually forwarded email. Exceptions are not affecting message filter rule that forwards the message. So I'm having to manually forward messages that I want offline content to appear in the forwarded message.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.