Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mac Black Screen Problem

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by zeroknight

more options

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily.

It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom).

Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in.

Anything I could do to help prevent this problem?

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily. It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom). Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in. Anything I could do to help prevent this problem?

All Replies (1)

more options

You might need to disable hardware acceleration.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.