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Thunderbird message filter "Run Now" button grayed out?

  • 2 replies
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  • 3 views
  • Last reply by bdiver

bdiver
bdiver
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I just downloaded Thunderbird for my Win PC. Win 10 Home, 64 bit. I have gmail downloading or linked to my PC. I then created some folders in Inbox then went up to the Tools menu, Message filters.

Did the Filter name - Manually Run - Getting New Mail

Match all of the following: From - Contains - Amazon.com

Move Message to - Amazon on XXXX@xxxx.com

Click OK

Back on Message filters window the "Run Now" is light gray? I can't press it and the Choose Folder only allows Trash or Outbox, no other box. Filters for: Local Folders

Not crazy about reinstalling as it took 2 days to download all the files from gmail. 

I did everything correctly (I think) so I'm not sure why it isn't working.  I restarted my computer and same thing.   Any help?  Bueller?
I just downloaded Thunderbird for my Win PC. Win 10 Home, 64 bit. I have gmail downloading or linked to my PC. I then created some folders in Inbox then went up to the Tools menu, Message filters. Did the Filter name - Manually Run - Getting New Mail Match all of the following: From - Contains - Amazon.com Move Message to - Amazon on XXXX@xxxx.com Click OK Back on Message filters window the "Run Now" is light gray? I can't press it and the Choose Folder only allows Trash or Outbox, no other box. Filters for: Local Folders Not crazy about reinstalling as it took 2 days to download all the files from gmail. I did everything correctly (I think) so I'm not sure why it isn't working. I restarted my computer and same thing. Any help? Bueller?

Chosen solution

When you open Tools/Message Filters, the Filters for drop-down at the top should have the gmail account selected, not Local Folders, if you want the filter to act on the gmail Inbox.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

When you open Tools/Message Filters, the Filters for drop-down at the top should have the gmail account selected, not Local Folders, if you want the filter to act on the gmail Inbox.

bdiver
bdiver Question owner
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Thank you so much, I feel like a jelly doughnut for something so simple. Have an awesome day!