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Login to server smtp.cox.net with username jimlombardi failed.

  • 2 replies
  • 0 have this problem
  • 151 views
  • Last reply by sfhowes

jimlombardi
jimlombardi

Cannot send email outgoing messages getting this error message: Login to server smtp.cox.net with username jimlombardi failed.

Also not getting all the incoming emails in thunderbird inbox that are in cox webmail inbox. Noticed I received most recent email but not another that was dated the day before and is in the cox webmail box.

Cannot send email outgoing messages getting this error message: Login to server smtp.cox.net with username jimlombardi failed. Also not getting all the incoming emails in thunderbird inbox that are in cox webmail inbox. Noticed I received most recent email but not another that was dated the day before and is in the cox webmail box.

All Replies (2)

david
david
  • Top 10 Contributor

A quick thought: possibly the login needs the domain name as well, such as jimlombardi@cox.net

sfhowes
sfhowes
  • Top 25 Contributor

What are your settings? Cox recommends: incoming imap.cox.net on 993, SSL/TLS, authentication = normal password, User Name = part of address before @; outgoing smtp.cox.net on 465, SSL/TLS or 587, STARTTLS, authentication = normal password, User Name = part of address before @. (Their instructions are not clear about the User Name format.)

State your antivirus app if it's not Windows Security, and VPN status if you have one.