Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SMTP Server credential configuration

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

john93
john93
more options

Running 64 bit 102.50 in WIN 7 PRO I have two accounts. Thunderbird confuses the user id's of the two accounts such that when sending from account 2 it uses the user id of account 1 and thus fails. I cannot configure the SMTP servers to prevent this, cannot clearly differentiate credential configuration for the default vs non-default SMTP servers

Running 64 bit 102.50 in WIN 7 PRO I have two accounts. Thunderbird confuses the user id's of the two accounts such that when sending from account 2 it uses the user id of account 1 and thus fails. I cannot configure the SMTP servers to prevent this, cannot clearly differentiate credential configuration for the default vs non-default SMTP servers

All Replies (2)

david
david
  • Top 10 Contributor
more options

Give each smtp server different names. Then carefully review server settings to ensure they are properly assigned. If you could post screenshots of both incoming server settings and both smtp server settings, we may be able to assist. This is a common problem.

sfhowes
sfhowes
  • Top 10 Contributor
more options

In Account Settings, select an account in the left pane, then select the correct smtp in the right Pane under Outgoing Server (SMTP).

https://support.mozilla.org/en-US/questions/1350593