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can no longer watch DirecTV episodes or live

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

Debfalls
Debfalls
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My TV provider is DirecTV. I used to be able to watch History or HGTV but not anymore. The History channel help told me that I needed to update a setting in Firefox. What setting? How do I do this? Every time I key in my TV provider, it keeps repeating, asking me to sign in. It never did that before.

My TV provider is DirecTV. I used to be able to watch History or HGTV but not anymore. The History channel help told me that I needed to update a setting in Firefox. What setting? How do I do this? Every time I key in my TV provider, it keeps repeating, asking me to sign in. It never did that before.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Make sure you have the latest Widevine version (4.10.2391.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.