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Firefox Sync on Android Authenticator Error

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  • 1 has this problem
  • 13 views
  • Last reply by Paul

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When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

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Hi

Did you have two factor authentication set up on your Firefox Account?

Modified by Paul