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I use norton password manager on my macbook pro and with the last update I am now not able to use my password manager.

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  • Last reply by mefaef1986

I use Norton password manage on my Mac book pro and with the last update I am now not able to use my password manager. I read something saying that update 91.0.2 would fix this issue. It did not work for me for my Norton password manager. I talked to Norton support and they are saying that everything on their end is working fine because I am able to use my password manager on my phone on a different system. They are saying it is Firefox. Can someone help me with this.

Thank you

I use Norton password manage on my Mac book pro and with the last update I am now not able to use my password manager. I read something saying that update 91.0.2 would fix this issue. It did not work for me for my Norton password manager. I talked to Norton support and they are saying that everything on their end is working fine because I am able to use my password manager on my phone on a different system. They are saying it is Firefox. Can someone help me with this. Thank you

Chosen solution

In other words a Firefox update caused the Norton extension to break. I recommend maintaining a redundant password manager. Firefox has a built-in password manager if you plan on using Firefox on every device. LastPass is a browser extension and syncs across different browsers and platforms. The Mac OS's Keychain Access app works with iCloud, Safari and iOS.

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Chosen Solution

In other words a Firefox update caused the Norton extension to break. I recommend maintaining a redundant password manager. Firefox has a built-in password manager if you plan on using Firefox on every device. LastPass is a browser extension and syncs across different browsers and platforms. The Mac OS's Keychain Access app works with iCloud, Safari and iOS.

I do not use FireFox on every device that is why I use Norton and have been using it for years. FireFox needs to come up with a fix for this. I am sure I am not the only person with this issue. Thank you for your reply.