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Prime video doen't support HD playback

  • 3 replies
  • 1 has this problem
  • 507 views
  • Last reply by TyDraniu

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fix Prime Video playback so i can watch in HD I have never had this issue before and now it is starting to say that i can't get HD playback

fix Prime Video playback so i can watch in HD I have never had this issue before and now it is starting to say that i can't get HD playback
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Chosen solution

Try to clear cookies for that website -> /questions/1336109.

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Make sure you have updated Widevine to the latest Widevine 4.10.2209.1 release.

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

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I just checked and it shows that widevine last updated today and I also tried turning on and off DRM playback which still did not fix the issue

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Chosen Solution

Try to clear cookies for that website -> /questions/1336109.