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keeper password add on icon starte failing login

SuMo Bot
SuMo Bot

laptop and desktop both wd10 ff 88. laptop work fine, dsktop started failing yesterday. have uninstalled ff on dsktop and only added one add on-keeper, still fails icon log in. login from vault work fine on dsktop, but if you can't use icon , you have to copy/paste each uid & pswd. this is really slow. need icon fixed.

laptop and desktop both wd10 ff 88. laptop work fine, dsktop started failing yesterday. have uninstalled ff on dsktop and only added one add on-keeper, still fails icon log in. login from vault work fine on dsktop, but if you can't use icon , you have to copy/paste each uid & pswd. this is really slow. need icon fixed.

Chosen solution

Hi, this one?

https://addons.mozilla.org/firefox/addon/keeper-password-manager-digita/

It sounds as though the extension is having trouble connecting to the vault program for some reason. You could check with Keeper on whether this is a known issue with an easy fix:

https://www.keepersecurity.com/support.html

(It's hard for support volunteers to test paid products that we don't already own.)

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Chosen Solution

Hi, this one?

https://addons.mozilla.org/firefox/addon/keeper-password-manager-digita/

It sounds as though the extension is having trouble connecting to the vault program for some reason. You could check with Keeper on whether this is a known issue with an easy fix:

https://www.keepersecurity.com/support.html

(It's hard for support volunteers to test paid products that we don't already own.)

SuMo Bot
SuMo Bot Question owner

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