Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF won't install Win 10 Home

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by TyDraniu

roadcykler
roadcykler
more options

Trying to download and install FF on new computer running Win 10 Home but get the following message. Tried twice with same result.

Trying to download and install FF on new computer running Win 10 Home but get the following message. Tried twice with same result.
Attached screenshots

Chosen solution

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
Read this answer in context 👍 1

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Chosen Solution

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox