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Active logins not working upon update

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  • 1 has this problem
  • 9 views
  • Last reply by Dethris

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Since I updated Mozilla on my main pc, I had to login into websites like Twitch and youtube everytime I close it. I've gone through all the things in options and everything that needs to be checked was done so but they still log off. I am typing this on my laptop and it just updated after I finished watching a movie on Netflix without having to login. Now that it's updated, I need to suddenly log in all over again. Is it a probelm with the update? It's clearly not the setting or it would have worked fine on my main pc.

Since I updated Mozilla on my main pc, I had to login into websites like Twitch and youtube everytime I close it. I've gone through all the things in options and everything that needs to be checked was done so but they still log off. I am typing this on my laptop and it just updated after I finished watching a movie on Netflix without having to login. Now that it's updated, I need to suddenly log in all over again. Is it a probelm with the update? It's clearly not the setting or it would have worked fine on my main pc.

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A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
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cor-el said

A detail like a website remembering you (log you in automatically) is stored in a cookie. You can use these steps to make a website recognize and remember you:
  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"
In case you use "Clear history when Firefox closes" or otherwise clear history.
  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep

It's not checked on my main PC but it seems the problem still persists.