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Profile appears corrupted, how do i back up my saved emails to put on my new pc? cheers

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  • Last reply by Toad-Hall

jo36duncan
jo36duncan
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i followed the video, but it gets half way through and says the profile is missing, its working fine on my old pc. can i back up to a new name/folder and download to my new pc? i have emails i need to transfer, lots of them! id really like to transfer the blocked list too!! thankyou, cheers

i followed the video, but it gets half way through and says the profile is missing, its working fine on my old pc. can i back up to a new name/folder and download to my new pc? i have emails i need to transfer, lots of them! id really like to transfer the blocked list too!! thankyou, cheers

Chosen solution

Maybe you made a small error ? Info is for a Windows OS, so please say if different.

OLD PC: Exit Thunderbird - this is important. Access your AppData\Roaming folder : C:\Users\User Account name \AppData\Roaming\Thunderbird Copy the 'Thunderbird' folder to a suitable device eg: external hard drive, for transfer of folder - make sure device you use is big enough as the 'Thunderbird' folder will be large.

NEW PC: Exit Thunderbird - this is important. Access your AppData\Roaming folder : C:\Users\User Account name \AppData\Roaming\Thunderbird In the 'Roaming' folder, delete the default 'Thunderbird' folder. Then paste the copied 'Thunderbird' folder into the 'Roaming' folder.

Start Thunderbird.

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Toad-Hall
Toad-Hall
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Chosen Solution

Maybe you made a small error ? Info is for a Windows OS, so please say if different.

OLD PC: Exit Thunderbird - this is important. Access your AppData\Roaming folder : C:\Users\User Account name \AppData\Roaming\Thunderbird Copy the 'Thunderbird' folder to a suitable device eg: external hard drive, for transfer of folder - make sure device you use is big enough as the 'Thunderbird' folder will be large.

NEW PC: Exit Thunderbird - this is important. Access your AppData\Roaming folder : C:\Users\User Account name \AppData\Roaming\Thunderbird In the 'Roaming' folder, delete the default 'Thunderbird' folder. Then paste the copied 'Thunderbird' folder into the 'Roaming' folder.

Start Thunderbird.