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Oh dear

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Hi everyone. Tghunderbird is upgrading and won't let me open my emails now, it's asking about profiles (new old) I confess to be ignorant about the inner workings, once it is set up I just use it for basic emailing so have never understood all the settings or options. I'm going to reboot my pc in the hope it reverts back, if not I'll see you on the other side.

Cheers Stephen

Hi everyone. Tghunderbird is upgrading and won't let me open my emails now, it's asking about profiles (new old) I confess to be ignorant about the inner workings, once it is set up I just use it for basic emailing so have never understood all the settings or options. I'm going to reboot my pc in the hope it reverts back, if not I'll see you on the other side. Cheers Stephen

Ñemoĩporã poravopyre

Thanks for getting back to me so quickly, I can't show you just now as it has reverted back to how it was before, but I'll remember to do that in the future. Thanks again.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

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I have just for (I think) used Wondows restore for the first time succesfully, I'm 58 and have had pc's since my 20's, so Thunderbird is back to where it was, working, I'll avoid hitting any upgrade requests in future until I understand all my settings (unlikely)

Stephen

Hello there Stephan. We have read your message. We try to help you.

Can you make a picture please of the pop up message what they say? When they ask for profile change?


About installing profiles.

//support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

You better accept any update for the operating system. Yes restore the Software and disable al adonis and extensions. You also can restore your operating system with a fresh start. If you have the right stuff for it.


https://support.mozilla.org/en-US/kb/using-multiple-profiles

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectslug=profiles-tb&redirectlocale=en-US#w_how-to-find-your-profile


Greetings Firefox volunteer

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Ñemoĩporã poravopyre

Thanks for getting back to me so quickly, I can't show you just now as it has reverted back to how it was before, but I'll remember to do that in the future. Thanks again.

Hello there again Stephan. Oké thank you.


Greetings Firefox volunteer.