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Can't get the recovery key. The generate button is not available. added ?showAccountRecovery to the URL. Did't help. I can't sync my accounts. Please help

Firefox Sync data
cor-el replied 7 years ago
m.novikov
m.novikov

This is what I see when I go to the menu to generate the recovery key. Please see the attached screenshot.

This is what I see when I go to the menu to generate the recovery key. Please see the attached screenshot.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator

Apparently you did already generate a recovery key because the Revoke button is shown. You can try to revoke this recovery key if you do no longer have saved a copy. I think that that should allow you to generate a new recovery key. Make sure to backup this key safely.