Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Setting up my Exchange Server Account with Thunderbird

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

johnvince007
johnvince007
more options

I am trying to setup my Exchange account on Thunderbird but getting the following error. 

The Kerberos/GSSAPI ticket was not accepted by the Outgoing server (SMTP) edbmails.com. Please check that you are logged in to the Kerberos/GSSAPI realm.

Any idea what could be the issue ?

I am trying to setup my Exchange account on Thunderbird but getting the following error. <pre>The Kerberos/GSSAPI ticket was not accepted by the Outgoing server (SMTP) edbmails.com. Please check that you are logged in to the Kerberos/GSSAPI realm.</pre> Any idea what could be the issue ?

Modified by johnvince007

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You should check with your IT folks or email provider about the correct server settings.