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Thunderbird does not use my password file

  • 3 replies
  • 1 has this problem
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  • Last reply by lostbits

lostbits
lostbits
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On my Win7-64 system Thunderbird does not seem to read my password file. Most email accounts display a pop-up asking for my password. When I input the password and click on "Save the fool thing into my password file" it doesn't.

On my Win10-64 system this does not happen.

If possible, I do not want to migrate to Win10. It's not really a good system.

On my Win7-64 system Thunderbird does not seem to read my password file. Most email accounts display a pop-up asking for my password. When I input the password and click on "Save the fool thing into my password file" it doesn't. On my Win10-64 system this does not happen. If possible, I do not want to migrate to Win10. It's not really a good system.

Chosen solution

Well after intensive investigation, i.e., I lucked out, I found the issue(s). I just changed web host providers and created email accounts in the same name as the original. I thought (something I recommend but seldom follow) that keeping the name the same, migrating the domain and keeping the mail address the same would yield a seamless transfer. Sigh. So I deleted the 'old' accounts and created 'new' accounts with the same name. Seems to work.

thanks art

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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RE: On my Win7-64 system what version of Thunderbird are you using?

'Menu icon ' > 'Options' > 'Security' > 'Paswords' tab click on 'Saved Passwords' do you see any mail accounts listed ? If yes: click on 'Show Passwords' Do you see any saved passwords?

Modified by Toad-Hall

lostbits
lostbits Question owner
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Thanks for the response. This is not the issue. MY Tools->Options->Security->Password-Show Password file shows all my passwords and this is where I go to get passwords. Most times they do not work. Sometimes they do.

As another bug, when Thunderbird is deleted and restarted, if the Password file has not been removed, no messages are retrieved.

thanks art

lostbits
lostbits Question owner
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Chosen Solution

Well after intensive investigation, i.e., I lucked out, I found the issue(s). I just changed web host providers and created email accounts in the same name as the original. I thought (something I recommend but seldom follow) that keeping the name the same, migrating the domain and keeping the mail address the same would yield a seamless transfer. Sigh. So I deleted the 'old' accounts and created 'new' accounts with the same name. Seems to work.

thanks art