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Firefox loses the connection every minute, after last update

  • 5 replies
  • 3 have this problem
  • 11 views
  • Last reply by FredMcD

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Yesterday, my Firefox was updated to 63.0.1 (64-bit).

Since then, I'm getting "Connection has reset" message constantly. Every 2-3min or less. I have to close Firefox, then open it and it works for a while then stops loading pages again and again, while other browsers (Chrome, IE Explorer) still do. So, yes, I have internet connection. I also have other programs (like spotify & a security web cam monitor) that doesn't complain about lack of connectivity.

I tried this: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can An changed the IPV6 and DNS Prefetching in about:config as stated, but it is still happening.

Does anybody else face same issue? How do you fix it?

Yesterday, my Firefox was updated to 63.0.1 (64-bit). Since then, I'm getting "Connection has reset" message constantly. Every 2-3min or less. I have to close Firefox, then open it and it works for a while then stops loading pages again and again, while other browsers (Chrome, IE Explorer) still do. So, yes, I have internet connection. I also have other programs (like spotify & a security web cam monitor) that doesn't complain about lack of connectivity. I tried this: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can An changed the IPV6 and DNS Prefetching in about:config as stated, but it is still happening. Does anybody else face same issue? How do you fix it?

Chosen solution

Thanks, but after cleaning the cookies, I restarted firefox and issue continued. I can't disable McAffee as it requires admin privileges which I don't have.

So I tried another solution that I found. From command line:

ipconfig /release ipconfig /ipflushdns ipconfig /renew netsh int ip set dns netsh winsock reset restart PC

And today I just lost connection like 1-2times along the day, instead of losing it each 2-3 mins. Not sure if it was the cookies/history cleanup or the dns release, but fo far seems to be better for now. Thanks for the help!

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Internet Security software blocking Firefox

I checked (we have mcaffee in the company) and nothing seems to be blocking firefox. And it can't be such issue as pages load for a while, then it just stop loading, even the most common one: google.com. Then after restarting firefox, it loads pages again.... for a while

Firefox connection settings

Checked as well... we do have a proxy, and is the same set on explorer and chrome.... and it works as firefox loads pages, for a while, then stops loading until restarted

IPv6 & DNS Prefetching

I did changed those before and the changed values are still there

Firefox cannot load certain websites

Not the issue, firefox can load all the pages, then when connection timed out prmpts, I restart, and then those pages that failed loading are loaded without issues.... until next timeout comes, then restarting fix it

Firefox and other browsers can't load websites

Not the issue. Other browsers and apps work. Issue happens after 2-3 mins on firefox. It gets fixed for 2-3 mins after restarting it.

Security software is blocking the connection

No. Pages are loaded on the first 2-3mins after starting firefox.

System time is incorrect

No, my system time is network-handled.

DNS cache

No, as it's just firexo and not "every browser on your computer" the one that has problems.

Wireless connection

I'm using ethernet (LAN).

DNS server problem

Not the issue. Pages load after restarting firefox.

Troubleshoot the "Secure Connection Failed" error message

Not the message I'm getting. "Connection timed out" is the one.

"This Connection is Untrusted" error message appears - What to do

Not the message I'm getting. "Connection timed out" is the one.

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Chosen Solution

Thanks, but after cleaning the cookies, I restarted firefox and issue continued. I can't disable McAffee as it requires admin privileges which I don't have.

So I tried another solution that I found. From command line:

ipconfig /release ipconfig /ipflushdns ipconfig /renew netsh int ip set dns netsh winsock reset restart PC

And today I just lost connection like 1-2times along the day, instead of losing it each 2-3 mins. Not sure if it was the cookies/history cleanup or the dns release, but fo far seems to be better for now. Thanks for the help!

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Here's hoping.