Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i love Firefox, but Adobe Acrobat is blocked - can't open some stuff

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by James

I've tried update, etc., etc. but Adobe is still blocked as dangerous. Is the problem that I still use XP? work around?

thanks!

I've tried update, etc., etc. but Adobe is still blocked as dangerous. Is the problem that I still use XP? work around? thanks!

Chosen solution

Your Firefox reported a very old version of the Adobe Acrobat XI plugin for Firefox (11.0.8). That probably means your Adobe Reader is very out-of-date.

Unfortunately, Acrobat/Reader XI has reached its "end of life" and will not get further security updates or functional fixes. To get Adobe's last patch (11.0.23 -- November 2017), either:

While that isn't truly safe and secure, and might not make the plugin work in Firefox 52 ESR, it certainly is better than 11.0.8 if you are going to open PDFs from strangers in Adobe Reader.

Read this answer in context 👍 0

All Replies (3)

You are using an operating system that is over 18 years old, and hasn't had updates in years. No software is really supported on that operating system anymore. You should either update to Windows 7 or higher (I recommend Windows 10) which may require a new computer, or install a modern version of linux.

Chosen Solution

Your Firefox reported a very old version of the Adobe Acrobat XI plugin for Firefox (11.0.8). That probably means your Adobe Reader is very out-of-date.

Unfortunately, Acrobat/Reader XI has reached its "end of life" and will not get further security updates or functional fixes. To get Adobe's last patch (11.0.23 -- November 2017), either:

While that isn't truly safe and secure, and might not make the plugin work in Firefox 52 ESR, it certainly is better than 11.0.8 if you are going to open PDFs from strangers in Adobe Reader.

https://addons.mozilla.org/blocked/

Adobe Reader XI 11.0.18 and lower has been blocked due to vulnerabilities. https://blocked.cdn.mozilla.net/59c31ade-88d6-4b22-8601-5316f82e3977.html