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Just had a firefox window up asking for my userid and password. Got rid of it eventually, but why did zone alarm and AVG stop it

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  • Last reply by firefoxron

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I had a screen come up posing as a Firefox screen and asking me for my userid and password. I know for a fact that reputable companies will not do this. I could not close it and got rid of it by closing its process. It's obviously a scam and just warning all out there to be dilligent when suddenly asked for id.'s and passwords. When I checked for some reason my AVG antivirus wasn't active, but when I opened it and did a scan it found nothing. Anyone else out there had anything similar?

I had a screen come up posing as a Firefox screen and asking me for my userid and password. I know for a fact that reputable companies will not do this. I could not close it and got rid of it by closing its process. It's obviously a scam and just warning all out there to be dilligent when suddenly asked for id.'s and passwords. When I checked for some reason my AVG antivirus wasn't active, but when I opened it and did a scan it found nothing. Anyone else out there had anything similar?

Chosen solution

Did it look anything like the attached malware distribution page (except not in German)?

These attacks are spread through ads on popular websites and there's an endless game of whack-a-mole blocking them. You can check your history for the address and carefully right-click > Copy the site address and submit it here:

https://safebrowsing.google.com/safebrowsing/report_badware/

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Not from FF that is a scam popup unless you can post the screen shot and site it came from FF doesn't ask for such thing. Scam sites or popup use legit site icons or page to make it look legit but isn't legit. AVG and ZA probably flagged it as phishing based on their algorithms. So you going to have to give step by step what you did for that to show up so others can see what is causing it as well.

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Chosen Solution

Did it look anything like the attached malware distribution page (except not in German)?

These attacks are spread through ads on popular websites and there's an endless game of whack-a-mole blocking them. You can check your history for the address and carefully right-click > Copy the site address and submit it here:

https://safebrowsing.google.com/safebrowsing/report_badware/

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That's it exactly, and your analogy with whackamole was dead on. It definitely came from a site visited, but I don't know which one. I'll keep an eye out for it though and post it if it happens again. Thanks again.