Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I restore Firefox bookmarks lost during pc restore process?

more options

PC master boot file was corrupted and system had to undergo a total restore. All files were restored from Carbonite but when Firefox and Thunderbird were re-installed, the bookmarks were missing from Firefox along with all historical email records and address book.

PC master boot file was corrupted and system had to undergo a total restore. All files were restored from Carbonite but when Firefox and Thunderbird were re-installed, the bookmarks were missing from Firefox along with all historical email records and address book.

All Replies (1)

more options

Try to find the old profiles, they contain these things. They are located at the %APPDATA% folder – i.e. C:\Users\<your name>\AppData\Roaming, and under the Mozilla\Firefox\Profiles and Thunderbird\Profiles folders.

You can just copy the files and overwrite the new profiles, or use the Mozbackup tool.