Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Import wizard is not working

  • 3 replies
  • 1 has this problem
  • 20 views
  • Last reply by pamriney

pamriney
pamriney
more options

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Chosen solution

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

Read this answer in context 👍 0

All Replies (3)

Onno Ekker
Onno Ekker
more options

Chosen Solution

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

pamriney
pamriney Question owner
more options

I tried this and it still did not work.

pamriney
pamriney Question owner
more options

When I checked to import only address book and emails, it worked. Thank you.