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Need a Fix: Copying Info From An Email, Then Hitting "Reply All" Results in the Compose Window Only Containing The Copied Info

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by AlainaT

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Hi,

I encounter this problem so often during each workday, it would be so nice if there was a fix (or a setting to tweak):

Say somebody sends me an email, and this email contains some information I want to copy/paste elsewhere. Example:

Dear Alaina, Your Track # is #1Z282034920409259203. Best regards, Stan

So I copy "#1Z282034920409259203" from that email (holding down left mouse button, highlighting that text, Ctrl+C) and paste it where I want. I want to thank Stan, so I press Reply. Instead of Stan's complete message (and all the messages before it that we've exchanged), the compose window only contains "#1Z282034920409259203" (the info I've copied).

This is very annoying. I have to unhighlight the text I've copied each time and then hit compose (where I am greeted with Stan's full email and the emails before it, which is what I want.)

Anybody know of anything I can do so I when I hit reply, the full message appears (not just the info I've copied from the email) without having to unhighlight the text I've copied each time?

Thanks! Alaina

Hi, I encounter this problem so often during each workday, it would be so nice if there was a fix (or a setting to tweak): Say somebody sends me an email, and this email contains some information I want to copy/paste elsewhere. Example: Dear Alaina, Your Track # is #1Z282034920409259203. Best regards, Stan So I copy "#1Z282034920409259203" from that email (holding down left mouse button, highlighting that text, Ctrl+C) and paste it where I want. I want to thank Stan, so I press Reply. Instead of Stan's complete message (and all the messages before it that we've exchanged), the compose window only contains "#1Z282034920409259203" (the info I've copied). This is very annoying. I have to unhighlight the text I've copied each time and then hit compose (where I am greeted with Stan's full email and the emails before it, which is what I want.) Anybody know of anything I can do so I when I hit reply, the full message appears (not just the info I've copied from the email) without having to unhighlight the text I've copied each time? Thanks! Alaina

Chosen solution

Open Tools/Options/Advanced/General/Config. editor and double-click the preference mailnews.reply_quoting_selection to toggle it to false, then OK to close Config.editor. Change takes effect without restarting TB.

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Chosen Solution

Open Tools/Options/Advanced/General/Config. editor and double-click the preference mailnews.reply_quoting_selection to toggle it to false, then OK to close Config.editor. Change takes effect without restarting TB.

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sfhowes said

Open Tools/Options/Advanced/General/Config. editor and double-click the preference mailnews.reply_quoting_selection to toggle it to false, then OK to close Config.editor. Change takes effect without restarting TB.

Thank you!!! Problem fixed. I appreciate it so much!