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Emails stopped sending-receiving (Oct 2016)

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by MickEllis

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I have accounts with hotmail.co.uk, yahoo.com, orange.fr, outlook.com all of which were set-up and working on Thunderbird. I had a problem and deleted one of the accounts, and later added it again. I noticed that none of my accounts were subsequently receiving mail. Since then, I have uninstalled Thunderbird, deleted my profiles, renamed the \AppData\Roaming\Thunderbird directory to lose and residual set-up. On reinstalling Thunderbird, I can't get any of my email accounts to work (all addresses, passwords have been verified and tested on line since - all good). Is there something that is not removed on uninstall, and effective deletion of \AppData\Roaming\Thunderbird directory that could affect this Thanks

I have accounts with hotmail.co.uk, yahoo.com, orange.fr, outlook.com all of which were set-up and working on Thunderbird. I had a problem and deleted one of the accounts, and later added it again. I noticed that none of my accounts were subsequently receiving mail. Since then, I have uninstalled Thunderbird, deleted my profiles, renamed the \AppData\Roaming\Thunderbird directory to lose and residual set-up. On reinstalling Thunderbird, I can't get any of my email accounts to work (all addresses, passwords have been verified and tested on line since - all good). Is there something that is not removed on uninstall, and effective deletion of \AppData\Roaming\Thunderbird directory that could affect this Thanks

Chosen solution

Tried without your anti virus and it's firewall/ Sounds like a classic case of Thunderbird being blocked by an anti virus firewall to me.

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Chosen Solution

Tried without your anti virus and it's firewall/ Sounds like a classic case of Thunderbird being blocked by an anti virus firewall to me.

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Thanks Matt, suddenly dawned on me at 3:00 am  !