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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by deeee

deeee
deeee
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I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again. bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Chosen solution

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.

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All Replies (2)

slswyoming
slswyoming
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Just wait, they will tell you a new install will fix it (for most it does not), or that it's Symantec's fault.

deeee
deeee Question owner
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Chosen Solution

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.