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error loading c\users\"name"\appdata\local\StyleTouch\Bin\StyleTouch.dll

Firefox Troubleshooting
steve90 replied 10 years ago
steve90
steve90

When my PC starts I get the above message. I can open all other programs on PC except for Firefox which will not open. I have uninstalled firefox and problem persists. I have run Norton Power Eraser and no malware is showing. When I follow the path above the StyleTouch.dll file is not present. I am not sure whethere I need to be removing the Style Touch or replacing the StyleTouch.dll file

The PC is running slow and hard disc space is continually low despite removing files. PC is running Vista.

any help greatly appreciated.

When my PC starts I get the above message. I can open all other programs on PC except for Firefox which will not open. I have uninstalled firefox and problem persists. I have run Norton Power Eraser and no malware is showing. When I follow the path above the StyleTouch.dll file is not present. I am not sure whethere I need to be removing the Style Touch or replacing the StyleTouch.dll file The PC is running slow and hard disc space is continually low despite removing files. PC is running Vista. any help greatly appreciated.

All Replies (3)

philipp
philipp
  • Moderator

hello, this is a sign of malicious software being active on your system.

please run a full scan of your system with different other security tools like the free version of malwarebytes antimalware, adwcleaner and ESET Online One-time Scan.

Troubleshoot Firefox issues caused by malware

steve90
steve90 Question owner

philipp said

hello, this is a sign of malicious software being active on your system. please run a full scan of your system with different other security tools like the free version of malwarebytes antimalware, adwcleaner and ESET Online One-time Scan. Troubleshoot Firefox issues caused by malware
steve90
steve90 Question owner

Thank you for your response Phillip which has been followed. I have reloaded Firefox but still get the same error loading screen. It does now let me open Firefox.

thanks for the help