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OPTIONS menu not working

  • 1 reply
  • 2 have this problem
  • 38 views
  • Last reply by cor-el

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in the middle of the OPTION's page is a small POP UP window with a button. I can press the button but nothing happens and I can NOT make any changes to ANY of the options on the page, or change pages

in the middle of the OPTION's page is a small POP UP window with a button. I can press the button but nothing happens and I can NOT make any changes to ANY of the options on the page, or change pages
Attached screenshots

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window