Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Apple support site looses encryption

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

user2265148876656
user2265148876656

When I go to the Apple support site "https://discussions.apple.com/community/notebooks/macbook_pro?categoryID=190" which is a https E.V. site turns to a none encrypted site when I try to login by hitting the login pointer "https://idmsa.apple.com/IDMSWebAuth/login.html?appIdKey=529eb2b096d5a3d54162171f0f29ba797e602812660013123243e58bc7bedf56&path=%2F%2Fcommunity%2Fnotebooks%2Fmacbook_pro%3FcategoryID%3D190&instanceId=US&language=US-EN"

Apples site should be encrypted all the way through. Can any suggest why or how to correct?

See enclosed.

When I go to the Apple support site "https://discussions.apple.com/community/notebooks/macbook_pro?categoryID=190" which is a https E.V. site turns to a none encrypted site when I try to login by hitting the login pointer "https://idmsa.apple.com/IDMSWebAuth/login.html?appIdKey=529eb2b096d5a3d54162171f0f29ba797e602812660013123243e58bc7bedf56&path=%2F%2Fcommunity%2Fnotebooks%2Fmacbook_pro%3FcategoryID%3D190&instanceId=US&language=US-EN" Apples site should be encrypted all the way through. Can any suggest why or how to correct? See enclosed.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator

If there is mixed passive content (e.g. images) then Firefox shows an exclamation mark instead of "Site Identity Button" (globe/padlock) on the location/address bar.

You can open the Web Console (Firefox/Tools > Web Developer). The Net log has a red mixed warning on items that come from an insecure HTTP connection. You can also check the Network tab. You can reload web page(s) and bypass the cache to generate a fresh log.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)