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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

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It won't start. After restarting Macbook every time I attempt to launch Firefox it crashes, calling up Crash Reporter. I tried reinstalling

It won't start. After restarting Macbook every time I attempt to launch Firefox it crashes, calling up Crash Reporter. I tried reinstalling

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You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

Can you bring up the Profile Manager?


If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see:

Modified by cor-el