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Cant find stuff listed in search

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  • Last reply by MozUsr999

MozUsr999
MozUsr999
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After using search for "Joe Blow", a number of emails show up (36), but how do I find out which folder the email is in? I think they are actually deleted long ago. I cant find them in any of my folders, which are well organized. None of the 36 show up when I click "show email as list. Where are they? Does this have something to do with archive, or compacting?

thanks

After using search for "Joe Blow", a number of emails show up (36), but how do I find out which folder the email is in? I think they are actually deleted long ago. I cant find them in any of my folders, which are well organized. None of the 36 show up when I click "show email as list. Where are they? Does this have something to do with archive, or compacting? thanks

Chosen solution

more likely a search index that has somehow become out of step with reality.

GO to The troubleshooting entry on the help menu (ALT+H) click the show profile button. Close Thunderbird (most important as we are doing brain surgery) Delete the file global-message-db.sqlite. Restart Thunderbird Wait for the index to be rebuilt. anything from a few minutes to half a day depending on how much you have to index how fast the computer is and what else it is doing as this is a background task.

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Matt
Matt
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Chosen Solution

more likely a search index that has somehow become out of step with reality.

GO to The troubleshooting entry on the help menu (ALT+H) click the show profile button. Close Thunderbird (most important as we are doing brain surgery) Delete the file global-message-db.sqlite. Restart Thunderbird Wait for the index to be rebuilt. anything from a few minutes to half a day depending on how much you have to index how fast the computer is and what else it is doing as this is a background task.

MozUsr999
MozUsr999 Question owner
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Matt said

more likely a search index that has somehow become out of step with reality. GO to The troubleshooting entry on the help menu (ALT+H) click the show profile button. Close Thunderbird (most important as we are doing brain surgery) Delete the file global-message-db.sqlite. Restart Thunderbird Wait for the index to be rebuilt. anything from a few minutes to half a day depending on how much you have to index how fast the computer is and what else it is doing as this is a background task.

Thanks, this fixed it quick!