Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open mailboxes or compose

more options

Cannot open yahoo or sky inboxes or compose in them when I access them through Firefox.

Also have error message on Firefox that an attempt to change my settings has been blocked. Cannot delete it.

Cannot open yahoo or sky inboxes or compose in them when I access them through Firefox. Also have error message on Firefox that an attempt to change my settings has been blocked. Cannot delete it.

Chosen solution

I received a suggestion today from a lady at the Mozilla Helpdesk tmed at 00.31hours This was a long link to a forum (I think) and a suggestion to download "AdwCleaner", which I have done. This has solved the problem and has removed my unwanted message.

Unfortunately, the email form the Helpdesk has disappeared from my computer, so I can't reply to her to thank her.

Does anyone know the Helpdesk's email address?

Thank you.

Ken Wilson

Read this answer in context 👍 0

All Replies (1)

more options

The problem has been solved.

  1. 1
  2. 2